shop@windowrevival.com.au Australia-wide shipping Open Mon-Fri 8am-5pm
Returns Policy – Window Revival Shop

Returns Policy

At Window Revival, we aim to ensure you are satisfied with your purchase. Please review our Returns Policy carefully to understand the conditions and process for returns.

Returns:

  • Returns are accepted within 30 days of the original purchase.
  • Only unused and unopened items can be returned.
  • Return shipping costs are to be covered by the customer.

Refunds:

  • Refunds are for items only, not shipping.
  • Refunds will be given using the same payment method you used for the original purchase.

Restocking Fees:

  • Special order items might have a restocking fee charged by the supplier.

No Refunds:

  • No refunds for cut, damaged, opened, or partially used items.
  • No refunds for shipping costs.

Our Returns Policy may have specific conditions or exclusions for certain products. Please review the product page or contact our customer support for product-specific return information.

If you have any further questions or need assistance with your return, please reach out to our customer support team by emailing shop@windowrevival.com.au. We are here to help!Β 

Thank you for choosing Window Revival. We appreciate your business and strive to ensure your satisfaction with every purchase.