Returns Policy

At Window Revival, we aim to ensure you are satisfied with your purchase. Please review our Returns Policy carefully to understand the conditions and process for returns.

Returns:

  • Returns are accepted within 30 days of the original purchase.
  • Only unused and unopened items can be returned.
  • Return shipping costs are to be covered by the customer.

Refunds:

  • Refunds are for items only, not shipping.
  • Refunds will be given using the same payment method you used for the original purchase.

Restocking Fees:

  • Special order items might have a restocking fee charged by the supplier.

No Refunds:

  • No refunds for cut, damaged, opened, or partially used items.
  • No refunds for shipping costs.

Our Returns Policy may have specific conditions or exclusions for certain products. Please review the product page or contact our customer support for product-specific return information.

If you have any further questions or need assistance with your return, please reach out to our customer support team by emailing shop@windowrevival.com.au. We are here to help!Β 

Thank you for choosing Window Revival. We appreciate your business and strive to ensure your satisfaction with every purchase.